Case Studies

The movement for more responsible AI isn’t just happening in legislative halls across the United States. It’s happening in courtrooms, too. Trailblazing lawsuits against leading AI companies have already begun spotlighting systemic issues in today’s most popular AI products, and are striving to set precedents for how our legal system regulates AI broadly.

The ongoing lawsuit against OpenAI and OpenAI CEO Sam Altman is the first to address AI chatbot harms from a general purpose AI product — ChatGPT. The case against OpenAI has significantly expanded the discourse around dangerous AI, and demonstrated the systemic nature of harmful AI product design. CHT served as expert consultant to the plaintiff’s co-counsels on the launch of the case.

The ongoing lawsuit against Character.AI, Character.AI’s co-founders, and Google is a trailblazing case that seeks to hold tech companies accountable for AI chatbot harms. The first lawsuit of its kind to ever be filed, the case has paved the way for additional lawsuits against Character.AI, along with the lawsuit against OpenAI. CHT currently serves as expert consultant to the plaintiff’s co-counsels on the case.

Netflix documentary “The Social Dilemma” pulls back the curtain on how dangerous social media design manipulates our psychologies, creating a ripple effect across our mental health, our relationships, and our understanding of reality. Featuring CHT’s core analysis on the race for user attention, “The Social Dilemma” sparked a global conversation around the influence of social media and engagement-based design — with impact that continues to this day.

Regulating a new technology — especially one as powerful and promising as artificial intelligence — is a meaningful challenge for lawmakers. Amid the regulatory debates, CHT was one of the earliest voices in the call to use liability to drive responsible AI innovation.