In part two of our interview with cultural anthropologist Natasha Dow Schüll, author of Addiction by Design, we learn what gamblers are really after a lot of the time — it’s not money. And it’s the same thing we’re looking for when we mindlessly open up Facebook or Twitter. How can we design products so that we’re not taking advantage of these universal urges and vulnerabilities but using them to help us? Tristan, Aza, and Natasha explore ways we could shift our thinking about making and using technology.
Natasha Dow Schüll is a cultural anthropologist, the author of “Addiction By Design: Machine Gambling in Las Vegas,” and an associate professor at New York University’s department of Media, Culture and Communication.